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ACT 2008 Premium for Web problem...

New Member
Posts: 1
Country: USA

ACT 2008 Premium for Web problem...

I cannot log into my WEB ACT account. I cannot even go on to the website.

Keep getting this message...



Server Error in '/APFW' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Could not create Windows user token from the credentials specified in the config file. Error from the operating system 'Logon failure: unknown user name or bad password.

Source Error:

Line 52:     </httpModules>
Line 53:     <httpRuntime executionTimeout="1200" maxRequestLength="102400" />
Line 54: <identity impersonate="true" userName="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,userName" password="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,password" />
Line 55:     <pages enableViewState="true" enableSessionState="true" theme="ACT" autoEventWireup="false" validateRequest="false" enableEventValidation="false">
Line 56:       <controls>

Source File: C:\Program Files\ACT\Act for Web\APFW\web.config    Line: 54

Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42


Please help me out here.

Thank you.




Hiwood USA

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT 2008 Premium for Web problem...

Hello hiwoodusa,

Welcome to the Sage ACT! Online Community!


Here are 2 articles which may help resolve your issue:

23914 - Erro: "Server Error in 'APFW' Application"

14867 - How To Manually Configure ASPNET Impersonation for ACT! Premium for Web

Greg Martin