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ACT! 2007 and SQL server error

New Member
Posts: 4
Country: USA

ACT! 2007 and SQL server error

[ Edited ]
I am getting this error message after installing ACT!2007 on one workstation:

 

THE REGISTRATION PROCESS HAS DETECTED THAT MICROSOFT SQL SERVER 2005 STANDARD EDITION IS INSTALLED, BUT THE CURRENT SERIAL NUMBER PREVENTS ACCESS. UNINSTALL MICROSOFT SQL SERVER EDITION AND USE DISK 1 TO RE INSTALL ACT! THEN REGISTER THE PRODUCT.

 

I has uninstalled and when it is about to start the sql install screen I get "File is Corrupt" then it continues installing and when I open ACT! to register the above message again.

 

{post moved to its own thread and subject line changed} 

Message Edited by tashina on 05-23-2008 11:03 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2007 and SQL server error

Do you have SQL installed for another application on that system?

 

If not, try this - This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall)
Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled
Uninstall any MS SQL items from the Control Panel if still there
Uninstall MSXML Services from Control Panel if it's still there
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Install .Net 2.0 Framework (only 2.0 for ACT! 9/10) from MS web site (only XP, not Vista)-
http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en
Manually install MS SQL as per ACT! KB 19386
Install ACT! 9.01 full install
Install ACT! 9.01 patch if the previous install was the previous build and then Hotfix 3 from the KB
Restore from Selective Startup Mode with MSCONFIG
Reboot

New Member
Posts: 4
Country: USA

Re: ACT! 2007 and SQL server error

The only disk I have is ACT 2007 which is labeled as 9.0 where will I find the 9.01 patch and Hotfix 3
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2007 and SQL server error

New Member
Posts: 4
Country: USA

Re: ACT! 2007 and SQL server error

I have uninstalled am trying to reinstall and load fixes but when trying to install ACT! it tells me it is already there. HELP
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2007 and SQL server error

New Member
Posts: 1
Country: United States

Re: ACT! 2007 and SQL server error

What if SQL is installed for another application on the system?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2007 and SQL server error


Vistitude wrote:
What if SQL is installed for another application on the system?

If it's the same version of SQL, you should skip the SQL uninstall parts