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ACT! 2007 Version 9.0.1.162, needs help starting up ACT! software!!!!

New Member
Posts: 1
Country: United States

ACT! 2007 Version 9.0.1.162, needs help starting up ACT! software!!!!

I purchased ACT! mid 2007 and it worked fine until recently.  Since I first installed ACT!, there were few time ACT! stopped working as I could not open it.  Later I found out I could fix the problem with SQL server configuration manager to restart the SQL server (ACT7).  Recently, I tried to restart the server and it showed below message.

 

"The request failed or the service did not respond in a timely fashion.  Consult the event log or other applicable error logs for details.

 

Are there any other method to restart SQL server? or to open ACT! 2007 database?

Any thoughts?

Moderator
Posts: 4,395
Country: USA

Re: ACT! 2007 Version 9.0.1.162, needs help starting up ACT! software!!!!

MasterK,

 

Try disabling your antivirus software.  Also try rebooting to selective startup to see if the service will start.

 

How to Reboot Windows® 2003 Server and XP In Selective Startup