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ACT 2007 - SQL installation problem

New Member
Posts: 2
Country: USA

ACT 2007 - SQL installation problem

In "upgrading" from ACT 2006 to ACT 2007 the installation gives an "unexpected error" during the SQL 2005 install. The result on investigation is that ACT 2007 installs but SQL does not (or maybe partially) leading to me not being able to open my databases (even the demo). I have searched the boards and KB and have followed the solutions presented including a complete uninstall of ACT, .NET Framework and SQL before individually re-installing under selective mode. Again SQL fails near the end of the installation process.

Has anyone any ideas? Here is the install log.

Thx

 

Microsoft SQL Server 2005 Setup beginning at Fri Jul 04 15:59:25 2008
Process ID      : 976
c:\30ca38e1048b48d2be\setup.exe Version: 2005.90.2047.0
Running: LoadResourcesAction at: 2008/6/4 15:59:25
Complete: LoadResourcesAction at: 2008/6/4 15:59:25, returned true
Running: ParseBootstrapOptionsAction at: 2008/6/4 15:59:25
Loaded DLL:c:\30ca38e1048b48d2be\xmlrw.dll Version:2.0.3609.0
Complete: ParseBootstrapOptionsAction at: 2008/6/4 15:59:25, returned false
Error: Action "ParseBootstrapOptionsAction" failed during execution.  Error information reported during run:
Could not parse command line due to datastore exception.
  Source File Name: utillib\persisthelpers.cpp
Compiler Timestamp: Wed Oct 26 16:38:20 2005
     Function Name: writeEncryptedString
Source Line Number: 124
----------------------------------------------------------
writeEncryptedString() failed
   Source File Name: utillib\persisthelpers.cpp
 Compiler Timestamp: Wed Oct 26 16:38:20 2005
      Function Name: writeEncryptedString
 Source Line Number: 123
 ----------------------------------------------------------
         Error Code: 0x80070002 (2)
Windows Error Text: The system cannot find the file specified.

  Source File Name: cryptohelper\cryptsameusersamemachine.cpp
Compiler Timestamp: Wed Oct 26 16:37:25 2005
     Function Name: sqls::CryptSameUserSameMachine:Smiley TonguerotectData
Source Line Number: 50

2
Could not skip Component update due to datastore exception.
  Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
     Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "InstallMediaPath" {"SetupBootstrapOptionsScope", "", "976"} in cache
   Source File Name: datastore\propertycollection.cpp
 Compiler Timestamp: Wed Oct 26 16:37:21 2005
      Function Name: SetupBootstrapOptionsScope.InstallMediaPath
 Source Line Number: 44
 ----------------------------------------------------------
 No collector registered for scope: "SetupBootstrapOptionsScope"
Running: ValidateWinNTAction at: 2008/6/4 15:59:25
Complete: ValidateWinNTAction at: 2008/6/4 15:59:25, returned true
Running: ValidateMinOSAction at: 2008/6/4 15:59:25
Complete: ValidateMinOSAction at: 2008/6/4 15:59:25, returned true
Running: PerformSCCAction at: 2008/6/4 15:59:25
Complete: PerformSCCAction at: 2008/6/4 15:59:25, returned true
Running: ActivateLoggingAction at: 2008/6/4 15:59:25
Error: Action "ActivateLoggingAction" threw an exception during execution.  Error information reported during run:
Datastore exception while trying to write logging properties.
  Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
     Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "primaryLogFiles" {"SetupStateScope", "", ""} in cache
   Source File Name: datastore\propertycollection.cpp
 Compiler Timestamp: Wed Oct 26 16:37:21 2005
      Function Name: SetupStateScope.primaryLogFiles
 Source Line Number: 44
 ----------------------------------------------------------
 No collector registered for scope: "SetupStateScope"
00E2CFC0Unable to proceed with setup, there was a command line parsing error. : 2
        Error Code: 0x80070002 (2)
Windows Error Text: The system cannot find the file specified.

  Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:21 2005
     Function Name: SetupBootstrapOptionsScope.InstallMediaPath
Source Line Number: 44

Class not registered.
Failed to create CAB file due to datastore exception
  Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
     Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "HostSetup" {"SetupBootstrapOptionsScope", "", "976"} in cache
   Source File Name: datastore\propertycollection.cpp
 Compiler Timestamp: Wed Oct 26 16:37:21 2005
      Function Name: SetupBootstrapOptionsScope.HostSetup
 Source Line Number: 44
 ----------------------------------------------------------
 No collector registered for scope: "SetupBootstrapOptionsScope"
Message pump returning: 2

New Member
Posts: 2
Country: USA

Re: ACT 2007 - SQL installation problem

Solved!!! A very nice lady from Sage spent a couple of hours on the phone getting this sorted out. It seems that SQL is the problem and once fixed, ACT loaded beautifully. I am assured that I should not experience the same sort of problems during a 2007 - 2008 conversion.
New Member
Posts: 1
Country: United States

Re: ACT 2007 - SQL installation problem

Can you please share how the problem was solved.  I called ACT and they would not help me without a paid plan.