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ACT! 2006 - freezes when clicking Opportunities tab

New Member
Posts: 2
Country: USA

ACT! 2006 - freezes when clicking Opportunities tab

I have one user who is experiencing very frequent lockups when clicking on the Opportunities tab in ACT - ACT doesn't crash it just does not allow the user to click any other tabs or options. Nothing is logged in Event Viewer either.

No other users are experiencing this issue but the user who is getting lockups has them occur on her personal computer and on our terminal server. Can anyone point me in the right direction for troubleshooting this issue?

New Member
Posts: 2
Country: USA

Re: ACT! 2006 - freezes when clicking Opportunities tab

No hints at all? This is ACT! 2006 installed on a server share and accessed by 10 other users. No other users report lock-up problems.

Moderator
Posts: 4,395
Country: USA

Re: ACT! 2006 - freezes when clicking Opportunities tab

Hello,

 

It sounds like an issue with the user in the database.  Try running database maintenance following this KB - Database Rebuild and Repair Procedures.