08-20-2009 12:30 PM
I recently reinstalled windows xp pro sp3 on my machine. I am now trying to reinstall ACT 2005 premium for workgroups and it freezes every time on sysmessages.sym. I have tryed to wait and let it go for hours. I uninstalled my anti-virus protection, disabled my firewall and still same problem. In the act knowledge base (answer ID 18365) it says to end the process zcfgsvc.exe, but this process is not running. It also says to end process MSIEXEC.exe, which is running (and shows up in my process list 3 times) when I end this process I then get error 1601. Please help. Thanks.