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ACT! 18 calendar won't integrate with Google, contacts do.

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New Member
Posts: 3
Country: United States
Accepted Solution

ACT! 18 calendar won't integrate with Google, contacts do.

I can't get my ACT! 18 calendar to sync with Google Calendars. My contacts synced fine but when I try to sync the calendar I get a message that ACT! Integration failed. I've followed other instructions to run ACT! as admin etc. Tried everything I can find. Any ideas?

 

Thanks in advance.


Accepted Solutions
Solution
Accepted by Steven_Jackson (Moderator)
‎02-15-2016 03:23 AM
Nickel Super Contributor
Posts: 341
Country: USA

Re: ACT! 18 calendar won't integrate with Google, contacts do.

Hi, do not forget to back up the database periodically and before doing the following procedure

 

remember to disable the User Account Control - and restart your computer

 

- Close ACT! and log out of Google
- Go to Windows Start menu and type     %appdata%
- In the AppData directory, open ACT > ACT Data > Google Sync
- Delete all files of type metadata
- Reopen ACT! and Google and test

I would also recommend that you reduce the sync window in your Google settings to 1 day past and 14 or 7 days future.

 

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Juan Carlos Otero
juancarlostero@icloud.com

View solution in original post


All Replies
Solution
Accepted by Steven_Jackson (Moderator)
‎02-15-2016 03:23 AM
Nickel Super Contributor
Posts: 341
Country: USA

Re: ACT! 18 calendar won't integrate with Google, contacts do.

Hi, do not forget to back up the database periodically and before doing the following procedure

 

remember to disable the User Account Control - and restart your computer

 

- Close ACT! and log out of Google
- Go to Windows Start menu and type     %appdata%
- In the AppData directory, open ACT > ACT Data > Google Sync
- Delete all files of type metadata
- Reopen ACT! and Google and test

I would also recommend that you reduce the sync window in your Google settings to 1 day past and 14 or 7 days future.

 

5.png

.................................................................................................................................................................

 

6.png

Juan Carlos Otero
juancarlostero@icloud.com
New Member
Posts: 3
Country: United States

Re: ACT! 18 calendar won't integrate with Google, contacts do.

Worked perfectly. Thank you!