02-08-2016 10:33 AM
I can't get my ACT! 18 calendar to sync with Google Calendars. My contacts synced fine but when I try to sync the calendar I get a message that ACT! Integration failed. I've followed other instructions to run ACT! as admin etc. Tried everything I can find. Any ideas?
Thanks in advance.
02-08-2016 12:22 PM
Hi, do not forget to back up the database periodically and before doing the following procedure
remember to disable the User Account Control - and restart your computer
- Close ACT! and log out of Google
- Go to Windows Start menu and type %appdata%
- In the AppData directory, open ACT > ACT Data > Google Sync
- Delete all files of type metadata
- Reopen ACT! and Google and test
I would also recommend that you reduce the sync window in your Google settings to 1 day past and 14 or 7 days future.
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02-08-2016 12:22 PM
Hi, do not forget to back up the database periodically and before doing the following procedure
remember to disable the User Account Control - and restart your computer
- Close ACT! and log out of Google
- Go to Windows Start menu and type %appdata%
- In the AppData directory, open ACT > ACT Data > Google Sync
- Delete all files of type metadata
- Reopen ACT! and Google and test
I would also recommend that you reduce the sync window in your Google settings to 1 day past and 14 or 7 days future.
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02-08-2016 12:46 PM
Worked perfectly. Thank you!