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ACT 17 History not Saving Automatically

New Member
Posts: 16
Country: USA

ACT 17 History not Saving Automatically

ACT Pro v17

Microsoft Word 2013

Windows 7 Pro 64bit

 

I have just upgraded to ACT Pro v17 and have noticed that whenever I do a mail merge with an ACT template and then print it, the history box comes up and I select 'attach to history'...this is all ok so far...but instead of automatically naming the file and saving it, now in ACT v17 a box comes up asking for a file name. Now I have to manually name and save the file...

 

Does anyone know how to re-enable the auto-save feature? Is this something new in ACT v17?

 

I appreciate any help anyone can offer!

 

Thanks,

 

Steve

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 17 History not Saving Automatically

Most likely the ACT! macros are disabled in Word. Check in the Word options.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 16
Country: USA

Re: ACT 17 History not Saving Automatically

I'm using Word 2013. I see options to enable macros under the trust center, but nothing specifically for ACT macros. Is there a specific setting for ACT Macros? If so do you happen to know where it is in Word 2013?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 17 History not Saving Automatically

That's where they should show. It sounds like the link between ACT! and Word is broken.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 42
Country: Germany

Re: ACT 17 History not Saving Automatically

Do you use Office x64 oder x86?

You have to use x86

New Member
Posts: 16
Country: USA

Re: ACT 17 History not Saving Automatically

Yes we are using the 32bit version...
New Member
Posts: 16
Country: USA

Re: ACT 17 History not Saving Automatically

Also I found the following link in the knowledgbase;

 

http://kb.swiftpage.com/app/answers/detail/a_id/37873/kw/history%20save

 

 

This shows my exact issue (except it is for ACT 16) but it shows no solution?

 

It has a status of 'open' so maybe they are working on it?