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ACT! 16 won't start when any web browser is open

Copper Contributor
Posts: 99
Country: USA

Re: ACT! 16 won't start when any web browser is open


@wellmet wrote:

Try running Process Explorer and see what it's attempting to do when it fails.

 

http://technet.microsoft.com/en-us/sysinternals/bb896653

 

Let us know what you find out!

 

Stan


I ran it, but never having used that utility before, have no idea where I would find the information you are asking for......

Best Regards,


Chuck
Silver Super Contributor
Posts: 2,330
Country: USA

Re: ACT! 16 won't start when any web browser is open

Actually I sent you the wrong link.  Try this one.  This is Process Monitor.  It will monitor everything the processes do.  These things take time to resolve but this tool will probably give you all the information that you need to figure out what the problem is.

 

http://technet.microsoft.com/en-us/sysinternals/bb896645

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
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