06-03-2014 04:41 AM
Ok, so this is the second time I've tried to perform either a Hotfix (on a previous version of ACT!), or a Service Patch (ACT! 16) with miserable results. Let's just look at ACT! 16 - I recently upgraded - so far so good - some of the annoying bugs still remain but overall the install seems good and solid.
I noticed there is now an SP1 available for download - I download that (of course there are no instructions on how to install), I run it, and it removes ACT! completely. The install stops after that. So now I have no ACT! 16 installed. I redownloaded the software and got it running again, but now I don't know if the latest version I downloaded is actually the SP1 release (it doesn't say SP1 in the ABOUT Act!).
This is the second time I've tried to install a "fix" from SwiftPage and the second time it hosed up my ACT! database.
Could we get some clear procedures on how to apply Patches and Hotfixes without having to uninstall our current DB - or if we do have to uninstall - how about the software being more automated without hosing the installation we have...
Anyone else having these issues? I'm running Windows 8.1 64bit....
08-05-2014 09:21 PM