10-26-2008 07:07 AM
We have a very similar problem to the thread,
Our issue involves ACT! v10 and a new laptop for one of our salesmen. After cranking it up, and going through the initial setups and hoops and updates, we installed ACT. Copied the remote database over to the new system and all went well.
Over the next day, intermittently, ACT would complain on opening the database about not being able to access it, maybe a network error, none of which were valid.
It's a new laptop, updates have trickled in for a couple of days, and now it seems it just will not open the remote db.
Any ideas? Sure, we can remake the remote, but given the network error when the network is fine, it could also be a waste of effort.
10-27-2008 04:15 AM
Try disabeling the windows firewall from the services section and see if the database opens, that would tell you you need to add both ACT and the SQL engine to the exceptions in Windows Firewall.
Also turn off your Antivirus if the above does not work and see if this solve the problem as I have seen a couple of updates over the past week stop a couple of machines. If so you might need to change the exceptions here as well.
Make sure that the SQL engine is running in services might have also stopped.
10-27-2008 06:14 AM
What's the exact error?
What version of ACT! (the full build from Help | About)?