02-02-2009 03:00 PM
In the configuration of ACT! 10 integration to Outlook 2003 I am prompted to connect to the database I would like to write history to. The window tells me I can connect to up to three databases, but when I send an email it will only write to the history of the first database listed.
To confuse the matter even further, ACT! 2009 lists writing history to multiple databases as a new feature.
Can anyone tell me which of these versions has this functionality? Thanks.
02-03-2009 05:42 AM
02-03-2009 06:20 AM
So you can use ACT! email to write history to multiple databases at the same time, but not Outlook?
Also, it doesn't seem to matter for this user which database he actually has open, it only writes to the first database listed in the email integration preferences.
02-03-2009 06:36 AM
There is no way to write to more than one database at once, however you can record history to one db and then to another with 2009 without having to open either of them.
With act email it simply records history to whichever db you have open (note there is no selecting of db's when setting up actemail)
Lastly with full outlook integration it doesn't make a difference, it will record to the default unless otherwise specified via the attach to act contact icon.