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ACT 10.03 not synching w/ Outlook 2007

New Member
Posts: 2
Country: USA

ACT 10.03 not synching w/ Outlook 2007

Just upgraded from 10.x? to 10.03 and now I have lost some synch to Outlook 2007.  I originally updated through the ACT software and the update failed.  I then manually upgraded through the sage site and all seemed to work... until I attempted to email.  Here is what happens:

-  When I click on an email address in the ACT software, an email is created through Outlook.  I can then send it and it shows up in my sent box, but it never shows up in the contact history.

 

Based on info from another post, I tried to correct things through Outlook by going (in Outlook) to "Tools," then "Options."  But that is as far as I get.  Am I supposed to see an ACT tab or something?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 10.03 not synching w/ Outlook 2007