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ACT 10.0 - primary database unshares itself from time to time!

New Member
Posts: 1
Country: United States

ACT 10.0 - primary database unshares itself from time to time!

Hello,

 

Once every week or two, my customer's database share (Tools/Database Maintenance/Share Database) option gets turned off!  Fixing the problem is relatively straightforward - I've just got to remote in, run ACT as an administrator and turn the option back on, but it is quite annoying!  Does anyone have an idea as to what is causing this to occur?  The main database is on a Vista machine, if that helps. 

 

Thanks in advance for any advice!

 

 

Marshall

Bronze Contributor
Posts: 955
Country: Australia

Re: ACT 10.0 - primary database unshares itself from time to time!

I have seen this with Vista Home on two ocassions and seems to be related to file sharing in windows and not specific to ACT. You could check in Manage shares and see it the database share is listed more than once and remove all but one of the shares.

 

In previous versions of Windows turning off simple file sharing seemed to solve the problem but not sure if this an action in vista

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.