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A New one-- COM Class Factory Error Code 8000154 When trying to quote

Tuned Listener
Posts: 13
Country: USA

A New one-- COM Class Factory Error Code 8000154 When trying to quote

I tried to quote an opportunity and got a wierd error message--repeatedly.
 
Retrieving the COM Class Factory for component with CLSID (long number) failed due to the following error: 80040154
 
Any ideas on what that might be? I just updated to 10.02.
 
Thanks
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: A New one-- COM Class Factory Error Code 8000154 When trying to quote

What's the full CLSID - this shows which DLL hasn't been properly registered.
Tuned Listener
Posts: 13
Country: USA

Re: A New one-- COM Class Factory Error Code 8000154 When trying to quote

{000209FF-0000-0000-C000-000000000046}
 
That is the CLSID which indicates the error. I just installed 10.02 as well. This happened AFTER I installed it.
I rebooted the computer twice after getting this error as well.
 
Thanks
Tuned Listener
Posts: 13
Country: USA

Re: A New one-- COM Class Factory Error Code 8000154 When trying to quote

Could this be a PC problem?

I also had problems opening Word and Excel after this error.
 
 
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: A New one-- COM Class Factory Error Code 8000154 When trying to quote



Art234 wrote:
{000209FF-0000-0000-C000-000000000046}
 
That is the CLSID which indicates the error. I just installed 10.02 as well. This happened AFTER I installed it.
I rebooted the computer twice after getting this error as well.
 
Thanks



That's the CLSID for Word... I'd try a Detect and Repair for Work
 
If that doesn't help, try:
1. Click Help -> About ms word -> click disabled items and make sure that nothing is listed
2. Find this reg key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\ACT7.OfficeAddIn - set its load behaviour to 3