04-15-2008 06:29 AM
04-30-2008 11:35 AM
As an update, here is what I've found.
I recontacted customer support again to find out if version 10.0 had this problem. Customer Support sent me to tech support at which time I proceeded to explain my issue. The tech even located my report when I first brought this issue to Sage's attention back at the release of 9.0. After going through the steps and allowing the tech to "take control" of my computer, he was very undrestanding of my issue. He put me on hold and proceeded to do some research. Apparently, this is still an issue with 9.0 and, it is now an issue with 10.0.
I find it hard to believe that Sage would allow a bug related to calendar printing and filtering, a critical component of a contact manager, to go untouched....even with prior knowledge of the issue.
Is act taking a "it's not that important" position on this or is a fix on the way? Can we get a service release to fix this problem or is everyone who dropped their 200 bucks on version 9/10 just SOL?
Any comments on this?
04-30-2008 03:05 PM - edited 04-30-2008 03:07 PM
Thanks for bringing this to a public dialogue. We are checking with our 'sustained engineering' team to see what is going on here.
Keep the posts coming. We are listening.