12-14-2016 06:53 AM
There must be others who send out Christmas cards in 6x9 envelopes! Years ago I posted about a problem with the envelope template and Ron submitted a bug report. Now I'm on v18 and it still has not been fixed? What do others use for a 6x9 envelope template?
12-14-2016 09:39 AM
What specific problem are you having for 6x9 envelopes? Because printer capabilities for envelopes vary I typically do custom envelope sizes starting with 8.5x11 letter and adjust the margins to the envelope size and printing location and orientation.
12-14-2016 10:11 AM - edited 12-14-2016 10:29 AM
The preview works great, but when it actually prints (as the attached scan shows) the fonts print too small, and the address blocks do not print in the correct locations. I know how to change font size in the editor, but changing sizes of anything in the ACT report template editor is a nightmare! My HP Officejet x451 prints envelopes well. I just updated with a scan that shows the edges better.
12-14-2016 11:12 AM
It's likely your printer doesn't directly support 6x9 envelopes so on printing it defaults to 8.5x11. The type size is likely 8 or 9 point. Font size changes must be done field by field and the fields resized appropriately and re positioned to the new font size.
You need to create a new template using 8.5x11 as the paper size and use the margin settings to properly position the fields to printing.