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2012 Hotfix 5 Killed My ACT! Premium 2012! What do I do now?

Copper Contributor
Posts: 131
Country: USA

2012 Hotfix 5 Killed My ACT! Premium 2012! What do I do now?

I used the update feature.  The program crashed.  Now whenever I try to launch, I just get the splash screen and a popup "The application has encountered an error and has been shut down.  Would you like to report the error.

 

What should I do, besides a reinstall?

 

TIA,

Sage ACT! Premium 2012 Version 14.1.108.0, Hot Fix 4

Win 7 Pro SP1 x64

Outlook 2010 x32 v14

Durkin Impact Business Suite V4.2

exponenciel Automatic Field Calculations v8.5

Company Wizard v1.1.1.20

Duplicate Wizard

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: 2012 Hotfix 5 Killed My ACT! Premium 2012! What do I do now?

Please see your Private Notes for a link to install files containing the SP1 update (no update required after install).

Greg Martin
Sage