02-23-2010 10:32 AM
How do you write an email to a lookup or use a template to the personal email address? Currently the write email and write email from template default to use the primary email address.
03-01-2010 02:28 PM
To write an email to a lookup, you would highlight the contacts on the lookup list and click Write Email. This will however, generate a single message with all the email addresses on it, so every recipient will be able to see the other receipents email addresses. To generate individual messages, you would go to Write/Mail Merge, choose Email and then choose Current Lookup.
Unfortunately, there is not an option to choose a secondary email address when doing a mail merge or writing to a template. Clicking the email address will use the default email template, called Emailbody.adt. If you want to use another template as the default, you would have to rename that template to "Emailbody.adt" and it will be used as the default.
If you would like to post a suggestion to have the functionality of using alternate emails addresses when using templates, please post your suggestion on the Share Your Ideas board in this forum.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.