Community
Showing results for 
Search instead for 
Do you mean 
Reply

2010 v12 - Write an email to a lookup or use a template to the personal email address

Copper Contributor
Posts: 30
Country: United States

2010 v12 - Write an email to a lookup or use a template to the personal email address

How do you write an email to a lookup or use a template to the personal email address?  Currently the write email and write email from template default to use the primary email address.

 

 

David

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: 2010 v12 - Write an email to a lookup or use a template to the personal email address

Hello David,

To write an email to a lookup, you would highlight the contacts on the lookup list and click Write Email. This will however, generate a single message with all the email addresses on it, so every recipient will be able to see the other receipents email addresses. To generate individual messages, you would go to Write/Mail Merge, choose Email and then choose Current Lookup.

 

Unfortunately, there is not an option to choose a secondary email address when doing a mail merge or writing to a template. Clicking the email address will use the default email template, called Emailbody.adt. If you want to use another template as the default, you would have to rename that template to "Emailbody.adt" and it will be used as the default.

 

If you would like to post a suggestion to have the functionality of using alternate emails addresses when using templates, please post your suggestion on the Share Your Ideas board in this forum.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.