Community
Showing results for 
Search instead for 
Do you mean 
Reply

2007 installation

New Member
Posts: 1
Country: USA

2007 installation

I'm trying to install in the default folders listed and receive a message "can't install in compressed folders".  Can anyone offer assistance?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: 2007 installation

Hello panky1234,
Welcome to the ACT! Online Community. ACT! and SQL do not work well with compressed files. This message would indicate that one of the files that ACT! is installing to s compressed in Windows. Check to see if any of the following directories (or the directories in the path to them) are compressed:

C:\Program Files
Windows XP - C:\Documents & Settings\[username]\Application Data
Windows Vista - C:\Users\[username]\AppData\Roaming
Windows Vista - C:\ProgramData
My Documents

You can usually identify a compressed folder or file as the name will be in blue lettering. To un-compress, right-click on the folder, choose Properties, click the Advanced button, uncheck the box for "Compress contents to save disk space", the click OK, then OK again. Depending on the size of the folder, decompression may take some time.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.