123 Synchronizer Reviews?

[jessie.burche]

Has anyone used 123 Synchronizer?

We tried out the Handheld Contact trial, but couldn't get it to work. I suspect this is because of the way we have our server set up. I tried to run it from the server as well, but it just wouldn't sync. I have given up on it as I'm too tired of technical problems to deal with another.

Soooo, has anyone used 123 Synchronizer? I'm wary of CompanionLink because of the duplication problems I've heard about, but I'd welcome reviews on that as well.

Thanks,

Jessie

[GLComputing]

Handheld Contact is probably the easiest to set up ... more than that, once it's setup it rarely fails. What problem did you have?

As to a review, maybe see:
http://blog.glcomputing.com.au/2010/05/getting-act-on-your-phone.html

[jessie.burche]

Hi Mike,

I'm not sure what problem I had. I sync ACT! and Handheld Contact, then when I attempted to sync HHC and my boss's Blackberry it just didn't work. The phone was working extremely slowly, so we assumed it was syncing, but when it started working normally none of the contacts were in there. 

Thanks,

Jessie

[jonmklub]

HHC generally has excellent support. Have you contacted them?

[GLComputing]

Failing that, I believe in the product enough that I'll put 15 minutes in to do a remote session and get it right for you :-)

[jessie.burche]

I'll contact them and see what can be done. Thanks for the offer Mike, I'll let you know if I need to take you up on it.

[GLComputing]

Let me know if you need it ... just remember I'm in Australia, so might need a bit of notice to make sure I'm up late :-)

[gleo]

The few customers we have using HHC find it is very reliable.

[jessie.burche]

Ok, the sync seems to be working now. Don't know what the problem was before. However it's been 4 hours and it's only synced 1600 of our 6500 contacts. Is this normal syncing time? Just want to make sure I haven't somehow screwed up again!

[GLComputing]

More likely you've only got it set to sync the 1600 rather than a timing issue.