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123 Synchronizer Reviews?

New Member
Posts: 20
Country: USA

123 Synchronizer Reviews?

Has anyone used 123 Synchronizer?

 

We tried out the Handheld Contact trial, but couldn't get it to work. I suspect this is because of the way we have our server set up. I tried to run it from the server as well, but it just wouldn't sync. I have given up on it as I'm too tired of technical problems to deal with another.

 

Soooo, has anyone used 123 Synchronizer? I'm wary of CompanionLink because of the duplication problems I've heard about, but I'd welcome reviews on that as well.

 

Thanks,

 

Jessie

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: 123 Synchronizer Reviews?

Handheld Contact is probably the easiest to set up ... more than that, once it's setup it rarely fails. What problem did you have?

As to a review, maybe see:
http://blog.glcomputing.com.au/2010/05/getting-act-on-your-phone.html
New Member
Posts: 20
Country: USA

Re: 123 Synchronizer Reviews?

Hi Mike,

 

I'm not sure what problem I had. I sync ACT! and Handheld Contact, then when I attempted to sync HHC and my boss's Blackberry it just didn't work. The phone was working extremely slowly, so we assumed it was syncing, but when it started working normally none of the contacts were in there. 

 

Thanks,

 

Jessie

Silver Contributor
Posts: 1,813
Country: USA

Re: 123 Synchronizer Reviews?

HHC generally has excellent support. Have you contacted them?

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: 123 Synchronizer Reviews?

Failing that, I believe in the product enough that I'll put 15 minutes in to do a remote session and get it right for you :-)
New Member
Posts: 20
Country: USA

Re: 123 Synchronizer Reviews?

I'll contact them and see what can be done. Thanks for the offer Mike, I'll let you know if I need to take you up on it.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: 123 Synchronizer Reviews?

Let me know if you need it ... just remember I'm in Australia, so might need a bit of notice to make sure I'm up late :-)
Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: 123 Synchronizer Reviews?

The few customers we have using HHC find it is very reliable.

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


New Member
Posts: 20
Country: USA

Re: 123 Synchronizer Reviews?

Ok, the sync seems to be working now. Don't know what the problem was before. However it's been 4 hours and it's only synced 1600 of our 6500 contacts. Is this normal syncing time? Just want to make sure I haven't somehow screwed up again!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: 123 Synchronizer Reviews?

More likely you've only got it set to sync the 1600 rather than a timing issue.