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"Insert contact" box comes up populated

New Member
Posts: 4
Country: USA

"Insert contact" box comes up populated

When I hit "Insert" to add a new contact I get "XXXXXXXXXXXXX" in the Company field as the default. I have inherited a database of 15K contacts and don't want to have this frustration of deleting all the X's each and every time I add a new contact.  Checking the list, there is no company of that name.

New Member
Posts: 4
Country: USA

Re: "Insert contact" box comes up populated

OK I solved it....in Edit>Define Fields the Default for Company was this series of X's. However, 25 hours after I post, tech support hadn't commented. Not good at all.
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: "Insert contact" box comes up populated

This is classed as a community board and only receives minimum Sage technical support. However, in the case of ACT! 6 there isn't any Sage technical support.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129