Community
Showing results for 
Search instead for 
Do you mean 
Reply

"Fatal Error" when reindexing

Highlighted
New Member
Posts: 7
Country: Ireland

"Fatal Error" when reindexing

Hi 

 

Firstly, before anyone asks, I have searched the forum here for a solution, but found none. The problem is that when I attempt to reindex my database, I get message: "a fatal error occurred during the operation". That's that! I ran ACTDIAG  "Scan and Repair" utility. It didn't sort out the problem. OP system is Windows XP Professional. I run MS Security Essentials as Anti virus software and Firewall. My Act version/build is 6.03979.

 

I had this database on another computer for some time. It ran Windows XP Home. With that set up, I had no problem re-indexing. It is only since I installed everything on current machine, that problem popped up. Everything else in ACT seem to work fine.

 

Any help would be most appreciated.

 

Thanks,

 

John. 

Highlighted
Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: "Fatal Error" when reindexing

Single user or network?

 

BTW: I've found "MS Security Essentials" to be next to useless... certainly not something I'd rely on.

Highlighted
New Member
Posts: 7
Country: Ireland

Re: "Fatal Error" when reindexing

Single user.

 

J. 

Highlighted
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: "Fatal Error" when reindexing

ACT! 6 databases frequently would tollerate internal corruption that wouldn't interfere with operation unless you happened to hit on the record with the problem. For starteds delete the ABC and ABU database fiels and try the reindex. 

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer