Community
Showing results for 
Search instead for 
Do you mean 
Reply

fatal error when resume from standby mode

New Member
Posts: 7
Country: United States

fatal error when resume from standby mode

When restoring from standby  mode, I get a fatal error message, Act! 6.0 (build 6.0.3.979) freezes. To get it working again I have to go into task manager, end the program, then restart it.  My OS is Windows XP Pro. Any ideas? Thanks!

Silver Contributor
Posts: 1,813
Country: USA

Re: fatal error when resume from standby mode

Standby and sleep mode and hit or miss. Many programs don't wake up well.  Best to close ACT before entering this mode.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 7
Country: United States

Re: fatal error when resume from standby mode

Thanks for your reply. The peculiar aspect of this is that the problem only recently started to occur. I had been using sleep mode without any problems for about two years. In an attempt to solve the problem, a couple of days ago, I removed and reinstalled the program, but the problem has persisted.  Thanks again.

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: fatal error when resume from standby mode

When I was in ACT! tech support we basically wouldn't support standby or sleep mode because the ACT! program continually interacts with the hard drive.

 

However, here's a thought, try turning off opportunistic locking.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: United States

Re: fatal error when resume from standby mode

I have just found your response. Thanks, but, could you please tell me what "opportunistic locking" is?   ... and how do I turn it off?  I would very much like not having to turn off Act! prior to entering sleep mode. Thanks again.

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: fatal error when resume from standby mode

It's a Windows setting, try a Google search.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129