06-18-2008 11:31 PM
I have Act! 6.0, which was recently acting funny on my laptop. (It would freeze while I entered notes, such that I had to "insert" a new note to continue typing, and if I clicked on the old note, it would look like it had gone blank, although the notes would be there if I didn't click on it...)
When I went to open Act! just now, it just gave me a blank screen. I went to My documents/Act/Database, and it only contained the Act! Demo database files. In the "recent documents" file, I could see the name of my databease, but it said that the network was down (which has nothing to do with my database, because I am not using it on a network). I did locate an icon with the database name and I moved it into the database folder, however, it won't let me open it. The demo functions perfectly, but I cannot do anything to open my old file.
In all my years with Act! (and I've been a user since 1997), I have never experienced anything like this.
Did I screw up by moving the icon into the database folder?
When I do a search for my database's name, it produces 4 database icons with my database's name... But none of them open (nor do they show the correct amount of memory being used, even if they did open.)
I would appreciate any support you can provide!
Thank you in advance!!
LH in MN
06-18-2008 11:43 PM
One more thing...
I've been reading the forum and I found the Act! diagnostic tool, and one of the messages it gave me when I tried to scan my database was "critical error #53", but I haven't been able to find out what that means.
Is there a way to copy this database onto another machine and try to fix it there; or would reinstalling Act! make a difference?
Right now, I am afraid to do anything, just in case the missing or corrupted files are hanging out somewhere...
Thanks again for your help!
06-19-2008 08:03 AM
06-19-2008 09:22 AM
Thank you, Roy,
But is it really possible that it can be "missing"? Especially when I see it?
Has anyone else ever experienced something like this? My logical brain is having a hard time wrapping my mind around this.