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damaged database

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New Member
Posts: 3
Country: United States

damaged database

My computer crashed when I attempted a Vista SP1 update.  The repair shop had to reload Vista, etc   My ACT database was recovered using 3rd party software, but now when I try to open it, I get the following message: 

 

"This database was created using a later version of ACT!   The database cannot be opened using this version"

 

Can anyone please help me come up with a solution?  This database contained all my customer files !!!

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: damaged database

Did they recover all 26 database files or just the DBF file?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 3
Country: United States

Re: damaged database

Not all 26, but they did recover some of the others.
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: damaged database

Would you provide a list of the extensions?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 3
Country: United States

Re: damaged database

.abu

.adb

.adx

.edb

.edx

.mdx

.rel

.rex

.tdb

.tdx

Highlighted
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: damaged database

If those are all the files they recovered then you've lost your database unless you have a backup. There are some very critical files missing, mainly the files related to notes and history.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer