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can't send email in act! 6.0

New Member
Posts: 10
Country: United States

can't send email in act! 6.0

I'm receiving email in act! 6.0 but can't send messages with my new reinstallation - please advise...
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: can't send email in act! 6.0

What email system - Internet Mail, Outlook, Outlook Express, etc?

If Outlook, what version?

What build of ACT! (under Help | About)?

 

How are you trying to send (one off email or from a template)?

 

What actually happens when you try to send email?

New Member
Posts: 10
Country: United States

Re: can't send email in act! 6.0

I am receiving email messages now using MS Outlook Express 6.0 with my ACT! 6.0 instead of Internet Mail...

 

My current 2 problems are:

1. how do I read Outlook Express 6.0 messages in HTML format instead of plain text with the HTML format coming as an attachment when the message is sent from ACT! 6.0 & both in ACT! 6.0 & Outlook Express 6.0 the HTML setting is selected?

2. how do I see the images in documents that I'm creating in ACT! 6.0 instead of the red X?

 

thanks

RS

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: can't send email in act! 6.0

New Member
Posts: 10
Country: United States

Re: can't send email in act! 6.0

when I use Internet Mail in act! 6.0, I can receive email messages but can't send with error message "A message could not be sent. It has been saved to your Outbox folder." Please advise...
Platinum Elite Contributor
Posts: 14,384
Country: Australia