09-10-2009 03:12 PM
What email system - Internet Mail, Outlook, Outlook Express, etc?
If Outlook, what version?
What build of ACT! (under Help | About)?
How are you trying to send (one off email or from a template)?
What actually happens when you try to send email?
09-16-2009 08:03 AM
I am receiving email messages now using MS Outlook Express 6.0 with my ACT! 6.0 instead of Internet Mail...
My current 2 problems are:
1. how do I read Outlook Express 6.0 messages in HTML format instead of plain text with the HTML format coming as an attachment when the message is sent from ACT! 6.0 & both in ACT! 6.0 & Outlook Express 6.0 the HTML setting is selected?
2. how do I see the images in documents that I'm creating in ACT! 6.0 instead of the red X?
09-16-2009 08:34 AM
When using Outlook Express, ACT! can't use HTML
See this ACT! Knowledge Base article -
09-16-2009 04:25 PM
10-02-2009 04:23 PM
Try this ACT! Knowledge Base article -