can't send email in act! 6.0

[rstrawn]

I'm receiving email in act! 6.0 but can't send messages with my new reinstallation - please advise...

[GLComputing]

What email system - Internet Mail, Outlook, Outlook Express, etc?

If Outlook, what version?

What build of ACT! (under Help | About)?

How are you trying to send (one off email or from a template)?

What actually happens when you try to send email?

[rstrawn]

I am receiving email messages now using MS Outlook Express 6.0 with my ACT! 6.0 instead of Internet Mail...

My current 2 problems are:

1. how do I read Outlook Express 6.0 messages in HTML format instead of plain text with the HTML format coming as an attachment when the message is sent from ACT! 6.0 & both in ACT! 6.0 & Outlook Express 6.0 the HTML setting is selected?

2. how do I see the images in documents that I'm creating in ACT! 6.0 instead of the red X?

thanks

RS

[GLComputing]

When using Outlook Express, ACT! can't use HTML

See this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1252...

[rstrawn]

when I use Internet Mail in act! 6.0, I can receive email messages but can't send with error message "A message could not be sent. It has been saved to your Outbox folder." Please advise...

[GLComputing]

Try this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1208...