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act 2000!

Copper Contributor
Posts: 27
Country: United States

act 2000!

build version 5.0.0.178

 

here are the error messages i am getting.  i have tried to convert to a newer version 2010

 

http://i301.photobucket.com/albums/nn78/Peeps38/Untitled-2copy.jpg

 

 

i have followed the best i can some instruction on repairing it, but it is saying i am missing some files.  any ideas?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: act 2000!

What are you trying to convert from and to there?
I'd at least get 5.0.4 patch from http://www.act.com/support/updates/index.cfm

Also, looks like using a UNC path \\server\share\path ... ACT! 5.0 worked better with a Mapped drive

To convert to the current versions, see:
http://blog.glcomputing.com.au/2010/01/tips-for-converting-act-60-or-earlier.html
Copper Contributor
Posts: 27
Country: United States

Re: act 2000!

first let me thank you for the quick reply.

 

i downloaded that patch and it still wouldnt work.

 

when i try to access the database i still get the same sequence of error messages.

 

we had our domain blow up and we had to recreate the server from scratch.  the database and all other shared information is stored on a seperate partition of which the other databases we use are intact and are not affected.

 

only this particular database is "corrupted"

 

from a microsoft backup i restored the database from a month ago but the same issues are happening.  i am begining to wonder if when the database is created that it somehow incorporates the file path, in this case \\eserver\db dan\dbagain\ into the properties and this is what is causing the issue.

 

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: act 2000!

How did you make your backup? How many files do you have with the database name? There should be about 25 with the same name with different extensions.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 27
Country: United States

Re: act 2000!

http://i301.photobucket.com/albums/nn78/Peeps38/dan_server.jpg

 

this is how the file looks on the server

 

 

http://i301.photobucket.com/albums/nn78/Peeps38/dan1.jpg

 

this is how the file looks as i restored it locally

 

i can see there are a few files missing, but will wait until told otherwise to add files to each other and see if that can work or will cause more problems

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: act 2000!

The local version appears to be complete but the server version is missing at least one critial file.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 27
Country: United States

Re: act 2000!

any particular file or should i just replace all the ones that arent in the server side with the ones that are in the local version?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: act 2000!

You can't mix and match database files. I checked the list of files and about all you have on the server is the name and address information so database repair wouldn't help. Your best bet is to backup to local database and restore it on the server and share that database.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 27
Country: United States

Re: act 2000!

the local copy is giving me the same errors though

 

http://i301.photobucket.com/albums/nn78/Peeps38/local_db.jpg

 

these are the files that are on the local copy of the db.  it has to be a rights issue somewhere but for the life of me i can not figure it out

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: act 2000!

Can you open the ACT! demo database on the local workstation? If so then you have dameage to your database that would require sending it to a repair service. Our repair service will do a free evaluation and estimate.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129