I have a Windows XP machine with ACT 2000 (5.0) that errors out when trying to print anything from from the ACT! Word Processor. This started after I replaced the printer for this machine. Is there anyway to reset the printer settings for the Act word processor? Or does anyone know a fix for this? I cannot switch word processors to Word either because they have Office 2007 on this machine.
If you do a print preview, do you get an error? If so, I would suspect that the problem is the video driver for your system. Try setting the video hardware acceleration to none and sii if that fixes the problem..
As a general rule, that would indicate a problem with the printer driver. ACT! doesn't directly control the printing and sith preview, ACT! has done everything needed for printing. At that point the printing operation is between Windows and the printer.