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Won't allow me to save inserted notes

New Member
Posts: 5
Country: USA

Won't allow me to save inserted notes

[ Edited ]

We are running a brittle 6.0.3 Version of ACT!. A new employee has, I believe, inadvertantly changed a preference or option so that her ACT! will no longer save inserted notes.  Can anyone help me find a way to fix this?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Won't allow me to save inserted notes

Is this a shared database? Also can you provide more information about when this happens and is there any error message?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: USA

Re: Won't allow me to save inserted notes

Thannks for the reply.

 

This is a shared database, but none of the other users are experienceing the same problem. There is no erro message. When a note is added and the Enter key is hit, or the user moves to another area on the page (which usually saves the note) the curser pops into the next note box and the new note box disappears. 

Bronze Super Contributor
Posts: 1,543
Country: United_Kingdom

Re: Won't allow me to save inserted notes

Jane = Have you checked the filters on that user's Notes?

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org