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Viewing task list, only icon shows

New Member
Posts: 5
Country: United States

Viewing task list, only icon shows

For some reason only the icon shows for each task on the task list or under activities on the contact screen.  This just started a few weeks ago.  It was never a problem before, I was able to see the entire line. I am guessing I pushed a wrong button.  Any ideas on how to fix.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing task list, only icon shows

Does it work ok in the demo database? If so, it's database specific and you should try a database repair as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1146...

New Member
Posts: 5
Country: United States

Re: Viewing task list, only icon shows

I am getting the same results in the Act demo database.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing task list, only icon shows

Do they appear with the text in the calanders?

 

Maybe try resetting the list views with ACTDIAG as per the bottom of this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1342...

 

Failing that, what version of ACT! in Help | about?

Is it a multi-user database? If so, does this happen for other users?

New Member
Posts: 5
Country: United States

Re: Viewing task list, only icon shows

Act 6,  the database is multi user, only happens on my computer.  Each of the computers accessing the database have the program loaded.

Thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing task list, only icon shows

Then I would try the reset as mentioned...

 

What actual ver/build of ACT!6 (from Help | about)?

New Member
Posts: 5
Country: United States

Re: Viewing task list, only icon shows

Act version 6.0.3.979

 

 

New Member
Posts: 5
Country: United States

Re: Viewing task list, only icon shows

Where is actdiag located.  When I go to start - run and type actdiag I get a window saying it can't be found.  Is the dianostic tools located on the original disc?  If not can it be downloaded.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing task list, only icon shows