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Upgrading from V5 to 2010

New Member
Posts: 4
Country: United Kingdom

Upgrading from V5 to 2010

Hi everyone

 

I have a client who is currently running v5 and have since purchased ACT 2010.

 

Please can somebody shed some light on the recommended upgrade process as I remember there was something odd about the upgrade process from v6 to the new platform and I guess the same will apply to v5

 

Any assistance would be greatly appreciated

 

Regards

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Upgrading from V5 to 2010

I would download the ACT! 6.0 trial and upgrade to that first. You can download the ACT! 6.0 trial as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1319...

 

Then perform database maintenance and repair as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1198...

 

Then perform the upgrade as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2517...

New Member
Posts: 4
Country: United Kingdom

Re: Upgrading from V5 to 2010

Thank you Mike, that's a great help

 

I thought the process was something like that but couldn't remember all of it, it's been a while since I touched v5

 

Thanks again