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Unable to delete contact

Copper Contributor
Posts: 93
Country: United States

Unable to delete contact

I had to rebuild my XP laptop.  I reinstalled Act 6.x.  I entered a contact as normal and for some reason I am unable to delete it.  I can enter any other contact and easily delete but this one just will not be deleted.  yuch

 

Fritz

 

fan of Act since V3.x and contemplating going to 11...

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Unable to delete contact

It has the My record flag set and can't be deleted.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 93
Country: United States

Re: Unable to delete contact

Thanks, not sure what that means though, I found no reference to "My record flag" on the help index.  The contact information is blank.  If I have the contact view and try to delete, it goes through the process but does not delete the contact, it actually does delete one line of any contact info, for example the name or email address.  If I try to delete from the Contact List view, I get a prompt telling me that I cannot delete.  Program worked fine for many years...ugh
Copper Contributor
Posts: 93
Country: United States

Re: Unable to delete contact

i ran actdiag, cleaned the database and was able to delete the no named contact