05-28-2009 09:44 AM - edited 05-28-2009 09:48 AM
5 people in my organization have ACT! 220.127.116.119 installed.
4 of us are able to attached word documents in the Library tab with no problem.
1 user gets the following error message: ".doc file not supported"
Is there some way I can resolve this?
I searched in the ACT! knowledgebase, and I could only find some information that was not very helpful. Please click here to view it.
All users are running Windows XP and MS Office 2003.
Please let me know if you need more information.
05-28-2009 06:16 PM
05-29-2009 07:38 AM
My apologies, I didn't mention that unfortunately all 5 users do not have administrator privileges. I was curious if there was any other solution to the problem.
If there is no other solution, I will try and have my organization's administrator look into it.
I just wanted to troubleshoot on my own.
05-29-2009 09:04 AM
06-19-2009 04:21 AM