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Standard Reports printing too small after getting new monitor

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New Member
Posts: 3
Country: Canada
Accepted Solution

Standard Reports printing too small after getting new monitor

One of our network users received a new widescreen monitor and now all his ACT! reports are printing too small.  Word documents and templates are unaffected.

- ACT! version 6 in a networked environment

- Printer is networked and no settings were changed

- Several reports were tested including standard and customized ACT! reports and they are ALL printing small

- The same reports were printed on other networked computers using the same networked printer and they printed normally

- We've rebooted the computer and even in desperation matched the screen resolution to other stations (From way back I do recall some sort of glitch with ACT! reports (or labels) and display drivers but can't recall the details.)

- I couldn't find any way to modify the default report font settings

 

I'm running out of ideas..

Any and all help would be truly appreciated,

 

Valerie


Accepted Solutions
Solution
Accepted by topic author vpiva
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Standard Reports printing too small after getting new monitor

You are running large fonts in the video driver on that system. There isn't any fix except to use normal fonts.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author vpiva
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Standard Reports printing too small after getting new monitor

You are running large fonts in the video driver on that system. There isn't any fix except to use normal fonts.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129