05-19-2009 05:34 AM
Act 6.0.3
5,000 records
When backing up Act starts “searching” and seems to hang for about 5 minutes then carries on. A normal backup now takes about 10 mins.
The destination folder is held on the server.
Any ideas what might be slowing it down and what I can do to speed it up?
Thanks
Peter
05-21-2009 02:39 AM
Hi Roy
The problem seemed to be because I had changed my own machine from a laptop that held the attachments on a C drive, to a desktop that was saving the attachments on a network drive. As you pointed out, on the backup Act was looking for the attachments in C whereas they were no longer there. I got the old attachments and moved them to a new local folder on C which hopefully will solve the problem.
Thanks again
Peter
05-19-2009 07:53 AM
05-19-2009 10:08 AM
Hi Roy
If I try to backup to a local folder I get the same result. It seems to go through all the files required for backup very quickly (probably about 10 to 15 sec) but then moves onto the “Storing” part and seems to hang with the word “Searching”
Can you explain what you mean by:
“Another possibility is the location of the temp files, I suspect they are at the location where the backup is being made to.”
All the backups are kept in a separate folder on the server that is reserved just for backups.
Cheers
Peter
05-19-2009 10:24 AM
05-20-2009 12:33 AM
You were spot on with that one. Thanks very much. Once I excluded all the mail and docs it backed up the db in seconds.
Soooooo... the next question is; I use outlook for e-mail so how can I ensure that in the event of a catastrophe I can also access the e-mails that link to a contact's record?
Cheers
Peter
05-20-2009 08:31 AM
05-21-2009 02:39 AM
Hi Roy
The problem seemed to be because I had changed my own machine from a laptop that held the attachments on a C drive, to a desktop that was saving the attachments on a network drive. As you pointed out, on the backup Act was looking for the attachments in C whereas they were no longer there. I got the old attachments and moved them to a new local folder on C which hopefully will solve the problem.
Thanks again
Peter
05-21-2009 03:53 AM