07-11-2011 11:50 AM
I have created a custom field name "Dup Date" and moved some fields around in the Contact layout screen. I can move from field to field by Tab or Enter or by left clicking with the mouse, except for two fields - the "Dup Date" field and the ZIP field which I have not changed Why can I not select these 2 field by a mouse click like the other 10+ fields? The ZIP field used to work correctly.
07-18-2011 12:10 PM - edited 07-18-2011 12:11 PM
You can't select them with mouse or tab?
Which version of ACT! (full build from help | about)?
What operating system?
07-19-2011 08:52 AM
I am using Windows XP and ACT 6 Builed # 184.108.40.2069 I could previously select the Zip Code field by tab, ENTER, or mouse click prior to revising the Contacts layout screen. When I revised the Contacts layout screen I added the new "Dup Date" field. Since that revision I have been unable to mouse click into either field in the Contacts window. I can click into either field in the Contact Listing window and edit either of them as I please. All other fields respond normally with Tab, ENTER, and mouse click. I have removed Tab and Enter stops for these 2 fields and then reactivated them with no success to my problem.