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Retrieving notes from a deleted user

New Member
Posts: 3
Country: United States

Retrieving notes from a deleted user

Does anyone know of a way to restore notes that a deleted user had added to the ACT database?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Retrieving notes from a deleted user

You deleted the user and didn't re-assign to another user?

Do you have a backup prior to deleting the user?

New Member
Posts: 3
Country: United States

Re: Retrieving notes from a deleted user

My boss deleted the user over six months ago and now he wants the notes back that were entered by that user.  I told him I don't see how that information could be retrieved since the ACT backups are done once a week and only kept for six weeks.  He's out of luck isn't he?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Retrieving notes from a deleted user

Not from that long ago... especially as a Compress/Reindex (which I assume you run) will remove any deleted items from the database itself. even just using the database can over write parts of the table freed by deleting items.
New Member
Posts: 3
Country: United States

Re: Retrieving notes from a deleted user

Thanks for the confirmation, I appreciate it.