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Recording History & Printing Envelopes

New Member
Posts: 5
Country: Canada

Recording History & Printing Envelopes

The firm I work for using Act v6.0.3.979 and MS Word 2003. Whenever I try to print a letter it will not save the history and when I try to print an envelope cannot due to no data. Can anyone help? Frank
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Recording History & Printing Envelopes

The failure to record history when using Word as the word processor was typically caused by the hidden text being missing from the template you're using. That will also keep you from doing a mail merge to more than one contact with that template.

 

The blank envelope was a frequent problem with ACT! 5 and 6 and the cause was never found nor the problem resolved.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: Canada

Re: Recording History & Printing Envelopes

How is the problem solved when using Word?  Regarding the envelopes not a big deal, however recording the history is.