03-15-2010 04:50 PM
03-15-2010 10:06 PM
03-16-2010 02:55 AM
03-16-2010 06:42 AM
I receive backups from the group members, each staff. I then restore their backup and create a sync for my master database. I then sign out of their database and sign into mine and preform the sync. I have the master database, and three staff that have groups and one staff that receives the entire master database.
I assign/remove company contacts to the group, then create a sync for each staff. Then sign into their databases apply the sync and then create a backup to send them via email.
The problem is that company contacts (sometimes one, sometimes several) are assigned to another group as well. (Double group membership).
I thought maybe it had something to do with their (my records). Is there any way to check it?
I've ensured that the duplicate matching criteria is default for both group and contact records.
Also, when I look at my users, I am the administrator, it does not say enable synchronization. Should that be checked?
03-16-2010 07:48 AM
What you are doing is a totally invalid method of synchronization. The only suggestion I can offer is that you set up syncronization correct. Here are the knowledgebase document IDs for the correct (and tested) methods to setup synchronization. 11647, 11979 and 11740
03-16-2010 01:34 PM