11-07-2008 10:58 AM
When I tag a list of contacts and print envelopes, the envelopes print fine. When I go back and tag a new list of contacts and select print|envelopes, my list of custom envelopes disappears. I need to exit Act then reopen and print the other list of contacts. This is a new printer. If I use another printer, I do not need to exit for every new list. The printer is a Xerox 6360N color laser.
11-07-2008 12:04 PM
11-07-2008 12:30 PM
Windows XP SP3. After some additional testing, I think it might be a permission problem with the printer. I have redone the printer driver and how we connect to the new printer. I will test and let you know if the changes resolve the problem. Thank you.
11-11-2008 09:34 AM