11-15-2012 04:40 AM
Hi - my alarm popup with the option to snooze etc has vanished.
I get the audio alarm chime and the Act programme flashes in the task bar at the bottom of the screen - but no pop up?
Any ideas please?
11-16-2012 07:00 AM
This sounds like the alarm window is displaying outside of the monitor's viewing area. This can occur for multiple reasons, such as the window being dragged to the edge of the screen, or a second monitor being removed. If you had a second monitor before, reconnecting it should display the alarm box - then you can drag it back to the main monitor.
You may be able to resolve this by rebuilding your Sage ACT! Preference files - here is an article with instructions (use the section titled "Alternate Method - Manually Rebuilding Preferences": KB Article 14770
11-16-2012 07:54 AM
Thanks! It came back when I re-booted but I think you were right about the screen as I am on a Mac using VMWare to toggle between OSX and Windows XP.
Is there any way to bring up the alarms window manually?