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Please help w/ backup problem ACT! 6.0 "can't lock database" error

New Member
Posts: 2
Country: United States

Please help w/ backup problem ACT! 6.0 "can't lock database" error

I have ACT 6.0 and I am the administrator.  When I try to backup in database maintenance, I get a popup error box that says "can't lock database" ..... as far as I know everything else is ok, but I need to backup and perform other maintenance.  Any help?? thank you much!

 

Jim

Copper Elite Contributor
Posts: 108
Country: United States

Re: Please help w/ backup problem ACT! 6.0 "can't lock database" error

Jim,

 

You may have already taken a look at this KB article but in case you didn't here it is (KB# 11314)

 

ACT! 6 Locking Issues

 

Hope this helps.