06-15-2009 02:08 PM
We have been using ACT for years and have built a very large database. Of course each record is a unique contact. This is very helpful since we send out mail pieces large and small using the mail merge feature.
However, this creates some dupicate notes across several contacts - or multiple people prospecting the same company since they didn't see the notes on a second contact within the same firm (sometimes not even at the same address).
Is there a way to reorganize my database by company? Where each company will list all of the contacts we have for that company - each may have their own address so we can still mail to that individual in whatever location they are.
If so, would I lose the capability to query by building - listing all of the tenants in a particular building?
I'm not sure ACT has the capabilities to organize records/contacts within the company umbrella while still being able to look up individual records by building. I thought of Groups, but in a database of 9,000 contacts that is a massive number of groups to assign and enlarge the database by...
06-15-2009 02:33 PM