12-12-2011 02:04 PM
I am running still, ACT 6.0 on WIN XP SP3.
Does anyone remember how many additional owner defined data fields can be added to an ACT Screen/Window.
I have added 5 additional entries, they are also History linked and if you change the item in the entry it is recorded into the history file.
However, when I try to add these fields to a MailMerge Document I do not get the entry showing.
I used ACT! field Defginition utility and it shows these added entries as NOT DEFINED.
Have I hit the max, I am out of User 1 to User 15 and cannot change any of the others, ACT windows are pretty much maxed out.
Love the program, better than the CRM I am dealing with from my company, yes I am keeping 2 databases running. ACT is just faster.
12-12-2011 03:05 PM
You could add any number of custom fields to ACT! 6. <ale sure you're updated to version 6.0.3. Also which word processor are you using for mail merge?
12-12-2011 06:49 PM
Thank you for your response,
I have 6.03 use Word 2003, in the mail merge doc it only shows blanks, nothing else. the not defined came from a db utility i have. looked again and i have about 15 fields that show the same thing.
there used to be a utility for using with word 2003, i tried to reinstall the 603 update and lost the connection to Word. knew better but did it anyway.
WISH experience would teach me something!
thanks for your help.
12-12-2011 10:47 PM
Your template may be missing the hidden text. Try a brand new template and see if the fields are available.