09-08-2008 09:10 AM
09-10-2008 01:46 PM - edited 09-11-2008 01:28 PM
I have a client with the exact same issue. Happened on one computer yesterday. Today it is happening to 2 machines. I thought it was a damaged message. recreated mail folder problem went away. came back after 2 or three send receives. complete uninstall reinstall updates and hotfixes did not help. If anyone figures this out it would be greatly appreciated.
9-11-08 Update - The problem has something to do with the msghead.dat file. i backed up this file. opened a message exited the message closed email. when i opened it back up the sender subject and body were blank. i exited email. copied msghead.dat back and opened the email the subjec line reappears and the message appears unopened. the body of the message is still blank. haven't figured what is corupting the .dat files yet. the messages that are disappearing seem to be ones that have pictures or hyperlinks in them. most of the plain text messages seem intact.
09-10-2008 05:02 PM
09-16-2008 11:17 AM - edited 09-16-2008 11:20 AM
Thank you for commenting. And yes that is exactly what is happening to my email. I still haven't figured out how to correct it. I also tried a to reinstall it and it did not help. If anyone can assist on this issue, I would appreciate it. And now today, I tried to send an email through act and it said my contact email was invalid. I know it is a legit address. What is going on??
09-17-2008 08:22 AM