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Moving existing data from Act 6.0 to a new version of Act

New Member
Posts: 3
Country: USA

Moving existing data from Act 6.0 to a new version of Act

As I noted in my post yesterday, my Act 6.0.0 will not open.  If I purchase a newer version of Act, how difficult is it move the data from the old to the new.

 

Microsoft office 2010

private database

Windows 7

 

As someone else noted, I am a computer Neanderthal, be patient.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Moving existing data from Act 6.0 to a new version of Act

Hi squeaky2001,

It's entirely possible to upgrade an older Act v6 database to the latest version of Act!. It can take a little time, but we have a great bunch of Act! Certified Consultants that would be happy to help you with the upgrade. You can find them here: http://partners.act.com
New Member
Posts: 3
Country: USA

Re: Moving existing data from Act 6.0 to a new version of Act

Thanks for the response, but I found a local Act! consultant who installed the new version of Act! and made the move.  Thanks.

Tuned Listener
Posts: 16
Country: USA

Re: Moving existing data from Act 6.0 to a new version of Act

What is the latest version Act 6 will upgrade to on ones own?

Acting Since 2.0
Tampa Bay

Clinging to the last Version of 6
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Moving existing data from Act 6.0 to a new version of Act

Hi Low_Bridge,

Our general recommendation when upgrading Act v6 databases, is to first upgrade them using Act! 2012, then you can take that database and further upgrade them in any later version of Act (i.e. v19).
This is due to limitations in upgrade paths for the databases though SQL.
Copper Elite Contributor
Posts: 112
Country: Germany

Re: Moving existing data from Act 6.0 to a new version of Act

Hi Gary,

this is kind of a „political answer” to the conversion problem.

The latest version able to convert ACT! 6 databases is v17 and the conversion problem is not caused by any SQL issues, but by a simple bug waiting for a fix since the release of v18.0 BETA (March 2016).

The Defect no is: D-04548

The underlying problem is also well known : D-04234 (Unable to create e-mail fields which contain hyphen in name).

Fixing this one would also fix D-04548 immediately.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Tuned Listener
Posts: 16
Country: USA

Re: Moving existing data from Act 6.0 to a new version of Act

So I'm using outlook express  what will I need to use for email because of the "Port25" incompatibility?

 

I will want to then move from xp to windows 7.....

 

Thanks!

Acting Since 2.0
Tampa Bay

Clinging to the last Version of 6
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Moving existing data from Act 6.0 to a new version of Act

Hi Low_Bridge,

Outlook Express is not supported on Windows 7, and was last supported in Act! 2013. There is no support for it in recent versions.
If you wish to integrate an email service with Act!, I would suggest you use a full version of Outlook, or integrate Act! with Gmail.
Tuned Listener
Posts: 16
Country: USA

Re: Moving existing data from Act 6.0 to a new version of Act

A full version of out look could import the outlook express/ act 6.0 emails & folders?

 

Thanks!

Acting Since 2.0
Tampa Bay

Clinging to the last Version of 6
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Moving existing data from Act 6.0 to a new version of Act

You can import messages into Outlook from Outlook Express, although I'm not sure if it also imports the organisation/folders. See Microsoft support for more info: https://support.office.com/en-gb/article/Import-your-messages-or-account-from-Outlook-Express-to-Out...