Moving existing data from Act 6.0 to a new version of Act

[squeaky2001]

As I noted in my post yesterday, my Act 6.0.0 will not open.  If I purchase a newer version of Act, how difficult is it move the data from the old to the new.

Microsoft office 2010

private database

Windows 7

As someone else noted, I am a computer Neanderthal, be patient.

[Gary W]

Hi squeaky2001,

It's entirely possible to upgrade an older Act v6 database to the latest version of Act!. It can take a little time, but we have a great bunch of Act! Certified Consultants that would be happy to help you with the upgrade. You can find them here: http://partners.act.com

[squeaky2001]

Thanks for the response, but I found a local Act! consultant who installed the new version of Act! and made the move.  Thanks.

[Low_Bridge]

What is the latest version Act 6 will upgrade to on ones own?

[Gary W]

Hi Low_Bridge,

Our general recommendation when upgrading Act v6 databases, is to first upgrade them using Act! 2012, then you can take that database and further upgrade them in any later version of Act (i.e. v19).
This is due to limitations in upgrade paths for the databases though SQL.

[Melville-Schellmann]

Hi Gary,

this is kind of a „political answer” to the conversion problem.

The latest version able to convert ACT! 6 databases is v17 and the conversion problem is not caused by any SQL issues, but by a simple bug waiting for a fix since the release of v18.0 BETA (March 2016).

The Defect no is: D-04548

The underlying problem is also well known : D-04234 (Unable to create e-mail fields which contain hyphen in name).

Fixing this one would also fix D-04548 immediately.

[Low_Bridge]

So I'm using outlook express  what will I need to use for email because of the "Port25" incompatibility?

I will want to then move from xp to windows 7.....

Thanks!

[Gary W]

Hi Low_Bridge,

Outlook Express is not supported on Windows 7, and was last supported in Act! 2013. There is no support for it in recent versions.
If you wish to integrate an email service with Act!, I would suggest you use a full version of Outlook, or integrate Act! with Gmail.

[Low_Bridge]

A full version of out look could import the outlook express/ act 6.0 emails & folders?

Thanks!

[Gary W]

You can import messages into Outlook from Outlook Express, although I'm not sure if it also imports the organisation/folders. See Microsoft support for more info: https://support.office.com/en-gb/article/Import-your-messages-or-account-from-Outlook-Express-to-Out...