Community
Showing results for 
Search instead for 
Do you mean 
Reply

Missing Notes in 6.03

New Member
Posts: 4
Country: USA

Missing Notes in 6.03

Thank you Sage for continuing these boards.  You are smart to realize that us old users are your best future customers.

 

We are running a 4 user 6.03 database shared from one pc. All are running Win7.   One user will occassionaly not have her note posted. A time stamped note is created but the note field is blank. Other users can see that she created a note but only see the time stamp with an empty field. 

 

Please let me know what further info you may need to diagnose this problem.  Thanks!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Missing Notes in 6.03

Sounds like the old Opportunity Record Locking corruption ... not sure if that can be turned off like you have to do with XP
Bronze Contributor
Posts: 955
Country: Australia

Re: Missing Notes in 6.03

Mike is right and that is where I would be looking although I also found with Windows 7 simple file sharing caused some issues so I would turn this off as well.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.