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Meetings created in ACT - disappear and then reappear

New Member

Posts: 3

Country: Canada

Meetings created in ACT - disappear and then reappear

‎03-24-2009 07:51 AM

Recent Problem: We logon to ACT, enter and update meetings, todo list etc and logout. Login again later in day and database has dropped all kinds of information, not just the most recently added data. Then we logon again a couple hours later and the data is back where its supposed to be.

Yesterday, I tried restoring from a previous days backup but this morning whole sections of the past history has disappeared again.

Has anyone had this experience or have any ideas on what is happening and how we can stop this?

Thanks

Platinum Elite Contributor

Posts: 14,854

Country: Australia

Re: Meetings created in ACT - disappear and then reappear

‎03-25-2009 02:57 PM

Does this happen for all users?

I'd start with a database repair as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1146...

What you should add to any support post

Regards,
Mike Lazarus
Act! Evangelist
GL Computing - Australia

World's ONLY Act! Certified Expert – Sanctioned by Swiftpage

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Platinum Elite Contributor

Posts: 6,537

Country: USA

Re: Meetings created in ACT - disappear and then reappear

‎10-02-2012 12:09 AM

Moved:

Moved to Sage ACT! discussion board for greater exposure